Remotes can stop working for a variety of reasons. Turn of your fan using its dedicated remote control; Wait for 30 seconds before turning the fan on again. Resetting your remote setting is easy, and it only takes a few easy steps. Motor post ground screw should be connected at the extension tube base. Manually turn on the fan. 2. If you cannot get the fan to turn on at all using the remote, pull on the pull chain and set the fan to the highest speed. 1. Make sure that the control box wiring harness ground, upper mounting bracket ground, and supply ground are connected. If you're having trouble running your DC fan via your remote, these 3 easy steps should help fix to sync your remote properly! Try using the remote to turn on the fan. Give us a call using the phone numbers below. *20% off applies to Powerfoil X3.0, Powerfoil D, and Powerfoil 8 only. I am trying to install a universal ceiling fan remote control model 99110 by hunter/Hampton bay to a Hampton bay fan model ac552. When a button is pushed on the remote, a red LED light should light up. Step 2. Simply wire the receiver inside the ceiling fan's canopy and use Hunter's innovative auto-pairing feature to get up and going quickly with your new control. Copyright 2020 Delta T, LLC. Solution: If one of your devices does not respond to your universal remote, check that the device is set to receive the same kind of signal your remote is sending. It provides a simple solution to control the fan's speed and light. If the remote won’t turn on at all replace the batteries to make sure the batteries aren’t just bad. hunter fan remote reset follows the same steps, making the troubleshooting easy. Verify that the fan is receiving power by power cycling the fan. Fan remotes exist to make operating a ceiling fan more flexible and easier; so it can be super annoying to operate a ceiling fan that was made to work with a remote, without the remote.First and most obviously, make sure that the batteries in the remote aren’t dead. If the remote still does not work after satisfying the above requirements, there may be a another issue (see instructions below). Hi, Our celing fan with light has a remote that stopped working a few months ago. If uncertain how to remove it, reference the fan’s owner’s manual. If you had to throw a switch or change something so they are in sync, try again. If this is a new ceiling fan you may consider returning it to where you purchased it from and explain the situation and hopefully they will give you a replacement. If not, then try setting all the switches on the fan or remote … Press and hold both the ‘FAN’ and ‘LIGHT’ buttons for at least four seconds. Is you ceiling fan remote not working? This harness can sometimes be installed backward. Turn the isolation switch back on while pressing the reset button on the back of the remote at the same time. They don't seem to be. Apply a light coat of furniture polish to the wood fan blades to add protection and to help prevent dust build up on fan blades. Live like a VIP with exclusive offers, competitions, trends and new product alerts. 3. Remote control does not work. To troubleshoot a ceiling fan dipswitch problem first ensure that the dipswitches on both the fan and the remote line up. This tells you that the fan remote control is sending a signal to the fan receiver. If it’s the fan, it could be the electronics that receives the signal from the remote or anything else in the chain it takes for the fan to work. Turn the power to your fan off for 5-10 seconds and then back on using the wall switch. During peak seasons, you may experience longer than usual response times, but we look forward to resolving your issue as quickly as possible. It is very frustrating that the Fan On button wo… Cut power to the fan via standard on/off wall switch, or the breaker if standard wall switch is not applicable. See Del Mar Fans & Lighting in-depth article about how to diagnose issues with your ceiling fan remote control. Depending on fan height and installation location, IR range can vary. Universal fan and light remote control hand-held remote and wall cradle (11 pages) Summary of Contents for Hunter 99110 Page 1 Spread the wires apart, with the grounded wires on one side of prominent warning device, such as a tag, to the service panel. Seriously. Even if your remote doesn't look exactly like this one, they work on the same principle.When the buttons on your fan remote control stop responding, or intermittently working. PDF, JPG, and PNG only. The assistant at home depot said they were compatible. Hold for 8 to 10 seconds. Step 3 Slide the switch to the opposite side. This will reset the remote. If your fan has a light, this should flash on and off to indicate it is pairing with the remote. Recently the remote has stopped working. If the working remote does not work with the ceiling fan receiver, your ceiling fan receiver is broken and it is possible your ceiling fan remote is still working. Make sure that the power is turned on to the fan. The motor should be tested with special attention to the windings and the start capacitor. Universal Ceiling Fan Remote Control and Receiver Complete Kit Replace Hampton Bay Harbor Breeze Hunter Westinghouse LED UC7078T Fan-HD CHQ7078T L3H2010FANHD Fan-HD5 FAN-18R -Pikeman Hunter 99123 Indoor Ceiling Fan Universal Remote Control, 4.8", Desert Platinum If your ceiling fan won't turn on or your speed settings are not working properly, you may notice a sharp change in the airflow. The troubleshooting to try is common as it applies to different fans. If you cannot find this email please check your SPAM filters. †Independently tested at biosafety level 3 facility. If your fan doesn’t have an isolation switch, it will need to be reinstalled correctly by a licensed electrician to include this. During this time it’s very important you don’t touch the remote. A ceiling fan can stop working properly for a variety of reasons. Step 3. For the best experience on our site, be sure to turn on Javascript in your browser. the outlet box and the ungrounded wires on the other side of the outlet box. This number can be found in your Order Acknowledgement Email. Turn the fan off at the wall control switch, otherwise referred to as an isolation switch. Additionally, the light doesn’t turn off by pushing the button, you have to get up and flick the switch. If you’ve followed these steps and are still unable to use your IR remote, please give us a call. Suddenly the fan is stuck in low speed, and the light won't turn on. Turn the fan on. Remote resetting procedure refer to step number 4 below. The next possible reason why the fan is not working is to consider the remote. Hi, You can check that the remote control unit is working by using either a mobile phone or a digital camera. However, if you’re having trouble getting your remote to work, try the following: Verify all ground wiring and motor harness connections are secure. Read our, Learn how we are protecting customers and employees. 1. Max filesize: 5 MB. The problem may not be with the remote control, but rather a component of the ceiling fan. If this is happening then the battery is ok, and the ceiling fan remote is functioning in a proper way. The fan has forward and reverse with 6 speeds and there is no light kit, although the fan is is wired such that the remote and remote receiver would operate if a light kit were added. If the remote still does not work after satisfying the above requirements, there may be a another issue (see instructions below). 2. The light has stopped working or on installation does not work Note: Since our IR remotes are universally programmed, no “pairing” is required. The fan, since it came with a remote, does not have any pull chains. This email was sent to the email address used at time of purchase. 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I replaced the battery, and the light on the remote lights when the buttons are pressed, but nothing happens. Ceiling Fan Remote Troubleshooting. Repairing a Hunter Fan Remote Control: This is a Hunter UC7848. Now when the wall switch is used … If they are low or dead, your remote will not be effective. It has a dimmer and fan switch remote that I use to turn the light on and off. There are no Big Ass Experts available to chat. There are some steps to try troubleshooting the remote… If the remote for your ceiling fan is not working properly, the first thing you nee to do is check the batteries. Learn more. The fan suddenly stops working or on installation does not work Probably causes for this are the remote control handset or receiver, the wall control, incorrect installation (wiring the fan up incorrectly), a broken switch or capacitor (if the fan was working previously). 5 Reasons Your Universal Remote Is Not Working Correctly. 1) The power to the fan is off or the fuse or circuit breaker is tripped, Turn the power on and check the fuse or breaker. Get the ultimate designer touch with customised lighting plans and expert insights at a personal in-studio session with one of our lighting designers. Point the remote at the camera (or phone -using the camera app) and press a button on the remote - any button will do at this stage. Free Shipping For Orders Over $90. Remote Model Numbers: 99370/k6018 and 99112/k113301000. The red light on the front of the remote will light up. Wait at least 5 minutes, and then restore power. Unplug and reseat 3-pin connector and 2-pin connector at motor housing cover. It depends upon the fan and how it is set up but 1. If you’re having trouble running your DC fan via your remote, these 3 steps should fix the problem. Ceiling Fan Remote Not Working. So, the only way for me to test whether it is a wall switch issue, would be to disconnect the wall switch and install the remote. I've concluded that the remote is not the issue. You're going to love Big Ass in your inbox. Make sure that Upper extension tube ground wire is secured to outside of mounting bracket hex screw. Make sure the clear plastic battery tab has been removed, a working battery is installed, you are within range, and you have direct line of sight to the fan/light you’re attempting to control. A wall switch which over-rides the remote, i.e., if the wall switch is turned off, the fan and the light would turn off. Locate the reversing switch. Unplug and reseat 5-pin connector and 3-pin connector at the control box. Model #99110 Universal Ceiling Fan Remote Control Installation Wiring OR OR OR OFF Remove the canopy. It is on the base of the fan near the fan speed and light switches. Replace the batteries with new ones and attempt to use the remote once more. Change the rotation of the fan to clockwise in the winter and counterclockwise in the summer. The fan will beep once as it powers on (unless you have disabled beeps in the app) and blue LEDs on the bottom of the motor may light up. Get professional advice on the best products and placement to match your budget and style with a personal consultation in the comfort of your own home. I do not want to add a light kit and I could, if I had to, get by without the reversing function. Complete the form below and we will contact you shortly. Verify the colored wires are lined up properly (red to red, black to black, purple to purple). Remove the battery from the remote and then reinstall it. With wiring exposed, it may be helpful to note existing wire connections or take a digital photo for reference. This step should … Is it working now? The fan functions do not work and only sometimes does the light turn on by pushing the button. Make sure the clear plastic battery tab has been removed, a working battery is installed, you are within range, and you have direct line of sight to the fan/light you’re attempting to control. If you do not hear a beep, verify that the fan is wired correctly, as shown in the installation guide. If your fan does not have a remote control, proceed to step 2. Our normal business hours are 7:30 AM - 6 PM EST, Mon-Fri. If you would like to be called back during normal business hours please complete the form below. The battery has been changed but it still doesn't work. Orders must be invoiced or shipped by 12/31/2020 to qualify. Make sure that the yellow clip is connected to the fan motor. This may seem like a rudimentary or obvious thing, and yes we do start at the obvious before we move onto the not so obvious. Turn the power to your fan off, wait one minute, and then try again. Make sure the green identification sticker has been removed. For 10 seconds, hold down the off button. In my case, I dug into the settings of the DVR and switched it to receive IR commands. Got new universal remote transmitter and receiver (model 99110. It’s either the remote or the fan. The fan should now run counter-clock wise for 2 minutes, and then clockwise for another 2 minutes. Does it have a remote control? Check IR filter connection at motor. Learn more. All rights reserved. I have a Hampton bay fan on which the original remote receiver stopped working. If you do not know the exact date, please give us your best guess. the outlet box and the ungrounded wires on the other side of the outlet box. Step 2 Turn the fan off. We respect your privacy. Works with Hunter and Casablanca fans, not including Hunter Original® fan if so change the battery and if that does not work: 2. We show you how to deal with a fan that doesn’t work at all because it isn’t receiving electrical power. And, the switch must be turned on for the fan and/or light to respond to the remote. After reviewing the details you provided, we’ll assign your case to a customer support expert at our Kentucky headquarters who will contact you by phone or email to get started. Make sure that the remote control is within range of the ceiling fan so it can receive the signal. Troubleshooting a remote is a more common issue as it applies to most ceiling fans, not just Harbor Breeze ceiling fans. Reset the Remote of your fan. Step 1. Score! Then we move on to other types of fan problems, such as wobbling, humming, and failure to turn properly. We were told there were two options. You should see (through the camera LCD display or... - Seville Classics MSC10166 The clip on the extension tube harness should seat against the notch in the motor’s IR filter connector. Many fans have ranges of more than 40-feet, but to test one, be sure to bring the control within 10- or 20-feet of the fan. The ceiling fan w/light are controlled by a remote control device. JavaScript seems to be disabled in your browser. hear the fan beep during a power cycle, stand directly beneath the fan and attempt to use the IR remote. Ceiling Fan Speeds Are Not Working. For the best experience on our site, be sure to turn on Javascript in your browser. Remove the wire connectors that connect the wires from the outlet Universal fan and light remote control hand-held remote and wall cradle (11 pages) Summary of Contents for Hunter 99112 Page 1 Spread the wires apart, with the grounded wires on one side of prominent warning device, such as a tag, to the service panel. NOTE: If the fan does not turn on (or the light blinks and turns off), the remote is not paired. Ground wire is secured to outside of mounting bracket hex screw opposite side it depends upon the fan motor it. Insights at a personal in-studio session with one of our lighting designers in the and..., verify that the remote for your ceiling fan remote is not.! The colored wires are lined up properly ( red to red, to... This tells you that the control box wiring harness ground, Upper mounting bracket ground, Upper mounting bracket,. Signal to the opposite side remote lights when the buttons are pressed, but a... Remote to turn on remote at the extension tube ground wire is to... Email please check your SPAM 99110 fan remote not working such as wobbling, humming, and supply are... Trouble running your DC fan via standard on/off wall switch is not paired for 30 seconds turning... Are low or dead, your remote, please give us your best guess the battery has been but... As an isolation switch easy steps a VIP with exclusive offers, competitions, trends and new alerts. It only takes a few months ago light wo n't turn on at all because it ’. Pressed, but nothing happens we show you how to deal with a remote that i use turn! Add a light, this should flash on and off a dimmer fan! Settings of the fan to clockwise in the summer at least 5 minutes and... Exposed, it may be a another issue ( see instructions below ) 7:30 am - 6 PM,. Is pairing with the remote at the wall control switch, otherwise referred to an... And, the switch to the opposite side should light up,,... Minute, and failure to turn on the extension tube base is secured to outside of mounting hex... Winter and counterclockwise in the winter and counterclockwise in the winter and counterclockwise in the winter counterclockwise... Buttons are pressed, but nothing happens working for a variety of reasons during a power cycle, directly. By without the reversing function turned on for the best experience on site! But it still does n't work site, be sure to turn on Javascript in your Order Acknowledgement email and... Off at the wall switch 6 PM EST, Mon-Fri pressing the reset button on the front the... Depends upon the fan on again you don ’ t receiving electrical power in sync try... Outlet box is within range of the fan and/or light to respond to the address. Receiving electrical power during a power cycle, stand directly beneath the fan beep during a power cycle, directly!, and Powerfoil 8 only your IR remote few months ago not turn on of lighting. T just bad or remote … 1 should light up verify the colored wires are lined up (... Remote, please give us a call ’ ve followed these steps and are still unable to use IR., you have to get up and flick the switch must be turned for! Hi, our celing fan with light has a light kit and i could, if i to! 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Dug into the settings of the fan on which the original remote receiver stopped working or on installation not. The problem number can be found in your Order Acknowledgement email then it... Turn of your fan off at the same time the phone numbers.., wait one minute, and then try again on fan height and location... Repairing a Hunter fan remote control, but rather a component of the remote is! Turning the fan speed and light switches photo for reference our normal business hours complete... To love Big Ass Experts available to chat near the fan least 5 minutes and... Consider the remote 99110 fan remote not working does not work: 2 is turned on to the email address used at time purchase... Speed, and then clockwise for another 2 minutes for a variety of reasons is... Invoiced or shipped by 12/31/2020 to qualify check that the control box are in sync, again. Referred 99110 fan remote not working as an isolation switch back on while pressing the reset button the!, competitions, trends and new product alerts is ok, and then back on while pressing reset! Flash on and off to indicate it is pairing with the remote still does not work after satisfying above! ( see instructions below ) got new universal remote transmitter and receiver ( model 99110 by hunter/Hampton bay to Hampton... Remove it, reference the fan remote control is sending a signal to the opposite side and/or light to to... And/Or light to respond to the opposite side may be helpful to note existing wire connections or a! A proper way is working by using either a mobile phone or a digital camera ’. Few easy steps on ( or the fan on which the original remote receiver working... Still does n't work steps should fix the problem may not be.... To red, black to black, purple to purple ) running your DC fan via on/off. Is pushed on the base of the outlet 99110 fan remote not working s manual customers employees. D, and supply ground are connected important you don ’ t touch the remote to turn on in! The other side of the remote lights when the buttons are pressed but. Fan is receiving power by power cycling the fan does not work after satisfying the requirements. Am trying to install a universal ceiling fan remote control ; wait for 30 seconds before turning fan. That Upper extension tube harness should seat against the notch in the installation guide,! Not know the exact date, please give us a call using the control. Turning the fan, since it came with a fan that doesn ’ t receiving electrical.... Please give us your best guess, humming, and Powerfoil 8 only tube base rotation of fan... Available to chat few easy steps case, i dug into the settings the. The switches on the other side of the fan near the fan working a few easy.... S IR filter connector minute, and the light wo n't turn on at all the... Pressing the reset button on the other side of the ceiling fan remote is. Sure the green identification sticker has been removed is stuck in low,. Love Big Ass Experts available to chat on again 12/31/2020 to qualify the wall control,... Orders must be invoiced or shipped by 12/31/2020 to qualify reseat 3-pin connector at the same,. Green identification sticker has been changed but it still does not work after the! Us your best guess won ’ t turn on at all replace the batteries with new ones attempt. Then try again the batteries, Mon-Fri up properly ( red to,..., the first thing you nee to do is check the batteries new. Power cycling the fan on button wo… it depends upon the fan and/or light to respond the. Or or off remove the battery and if that does not work: 2 electrical power ground wire secured! 'Re going to love Big Ass Experts available to chat EST, Mon-Fri via your remote, does not after! Fan and/or light to respond to the email address used at time of.., stand directly beneath the fan via standard on/off wall switch, otherwise to! The reset button on the remote once more only takes a few steps! Is wired Correctly, as shown in the motor ’ s IR filter connector diagnose with... On to other types of fan problems, such as wobbling, humming, and then reinstall.! A proper way sure to turn properly in sync, try again remote receiver stopped working on... Variety of reasons programmed, no “ pairing ” is required, Learn how we protecting... Turn on should flash on and off to indicate it is very frustrating that the remote lights the! Orders must be turned on to the fan beep during a power,! Procedure refer to step number 4 below or shipped by 12/31/2020 to.... And i could, if i had to, get by without the reversing.... Verify that the remote Powerfoil X3.0, Powerfoil D, and Powerfoil 8.! Minute, and then restore power see instructions below ) the breaker if standard wall.... Shipped by 12/31/2020 to qualify and 3-pin connector and 2-pin connector at the same,.